• General Information
• • Manufacturer
  • F5 Networks
  • Manufacturer Website Address
  • http://www.f5.com
  • Brand Name
  • F5 Networks
  • Service Name
  • Premium Support
  • Product Type
  • Service

Maintain Your F5 Solution with Fast, Reliable Support

In a world where change is the only constant, you rely on your F5 ® technology to deliver no matter what turns your business takes. As challenges arise, quickly finding the best solution for your business can mean the difference between IT crisis and IT agility. F5 Standard (5 x 10) support and Premium (7 x 24) support include remote assistance both online and over the phone, proactive support for planned maintenance, advance RMA replacement, software upgrades, and help with F5 iRules ® . You can upgrade your supp ort with Expedited RMA Services and Maintenance Add -­- On Packages. In addition, F5 provides many free, self -­- service resources to help you get the most from your F5 investment.

Key benefits
Keep your business running
Receive fast, knowledgeable help with questions or issues regarding your F5 technology, so you can keep delivering the services on which your business depends.

Prepare for known events
Fast -­- track support for scheduled maintenance to minimize time spent opening a new case.

Increase flexibility
Make the most of the flexibility provided by iRules scripts to customize your F5 devices. With Standard and Premium support, F5 experts provide iRules assistance in troubleshooting, checking syntax, and validating logic.